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Essays

The geniuses of Apple

February 25, 2014 by Pen Leave a Comment

I’m a writer. I’m not making a living at it, but I’m working towards that. In 2011, with that eventual outcome in mind, I bought a Macbook. Spending $2,000 for a laptop when I could get a more powerful non-Apple machine for about half the price felt crazy at the time. One small catch – the writing program everyone raves about on the Internet wasn’t available for PC at the time. It is now. But back then, I bit the bullet and bought a Macbook Pro. Then I spent $45 for Scrivener. This personal rant isn’t about the writing software. It’s about the arrogance of Apple.

I avoid Apple stores because they smell of superiority. Customers and sales associates both turn me off. That just isn’t my kind of environment. I like the minimalist approach to design evident in the places, but I don’t like malls, and I don’t like Apple’s policies much. This is a warning to anyone considering buying an Apple product – good luck if you need an emergency repair and go into an Apple store. My touchpad broke today. It won’t click. That makes it almost impossible to write. One sort of needs to be able to mouse clicks for various activities.

So, I used Google Maps and found the nearest Apple store, which was about 30 minutes away. I’m working on a deadline today. I was turned off as soon as I got into the store. There were at least as many “geniuses” as there were customers in the place, and the assault began immediately. Unfortunately, they couldn’t give me what I wanted, which was a working MacBook Pro touchpad. “Do you have an appointment?” Well, gee, no. I’ve never needed to make an appointment to bring in my machine for a repair before. I usually do them myself.

And that is the truth. The MacBook touchpad has been acting up for a year, jumping around and doing squirrelly kinds of things at random times. It has infuriated me more than once. Perhaps you’re a Macbook owner and you, like I have, Googled the problem. It seems certain model years of Macbooks are notorious for “battery swelling” which pushes on the track/touch pad and causes it to act wonky. I replaced the battery just in case. The problem didn’t go away. When the touchpad quit responding properly to my touch, I tried to order one online for overnight delivery. No dice. Apple doesn’t want customers tinkering with their product. Arrogance.

In the first store I went to, the “genius” told me I’d need to come back at 2 P.M. for a diagnostic. “Can I do it myself? I know the part I need.” Nope. She told me that Apple doesn’t sell parts and that they don’t want me working on my machine because it voids the warranty. “I don’t have a warranty anymore.” Too bad. I started looking around at some stuff, trying to calm down. While I was doing that, the same “genius” told me that she had “pulled some strings” and that a technician would take a look. He ran a software diagnostic which revealed nothing, went in the back and told me that they could replace the part and it would take 48 hours. “My deadline is midnight,” I said. He didn’t care much. I asked him why I can’t buy the part, which is in stock, and put it in my machine myself. “Against policy.”

I asked him who is responsible for the policy. Apple corporate was the answer. For a moment, I wanted to burn Apple corporate to the ground. If you want immediate care, I was told, you have to buy a $500-a-year business warranty. I don’t have that kind of money. If I owned a PC I could have replaced the part myself and would have long ago. There are parts warehouses and shipping depots all over the United States and it is relatively simple to do most repairs in home yourself. But with a Macbook, you better have a backup Macintosh.

My files are all backed up to the cloud, so that was not a big deal. What was a big deal though, was that I can’t meet a deadline when I can’t use the mouse. No one at the first Apple store thought of suggesting that I buy a mouse and plug it in to solve the problem. I asked them what the chances of trying a second store would be. They had no idea. All they could tell me was that they were backed up and it would be at least 48 hours before someone could even look at my machine. Part in stock. Total repair time: about 15 minutes. Or, any one of the 18 employees standing around could have suggested that I use a regular mouse plugged into a USB port to solve my issue in the short term.

The second store was better. The technician there actually took the machine in the back after taking my information and tried to adjust the screw on the trackpad. That didn’t work, and I was suspicious it wouldn’t because I’d already tried the same thing myself. But, Royce, who was actually earning the title Apple gives employees, gave it a shot. He also graciously setup the Magic Trackpad, which is incredibly overpriced but nicely designed. Now, I’m able to meet my deadline. I made an appointment for later in the week to get the trackpad replaced. I’ll be setting up a backup plan for the next time something on the laptop breaks. Beware if you depend on a Macbook for your bread and butter – you’ll need a backup plan other than running to the nearest Apple store. Apple may make nice products, but they are also overpriced, and the people making policy about service issues should take a fresh look at how they handle customers in crisis mode.

I should have had a better plan, and Apple should have better policies. How hard would it be to charge extra for an emergency repair on the spot when the part is already in stock?

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Filed Under: Personal Tagged With: Google Maps, Macbook Pro, Magic Trackpad, PC, United States, USB, writing

Ignoring conventional thinking about genrecide

February 21, 2014 by Pen 4 Comments

[su_quote cite=”Ryan Casey”]Listen, people are clever. If you put a new book out, chances are they’ll read the blurb/see the cover, and decide whether they want to buy it or not.[/su_quote]

I had a conversation this evening with someone I care very much about. This person is invested in me and my nascent writing career as a self-publishing author. We were talking about how I can market myself and sell my books. One of the questions was whether an author can publish work in multiple genres. It’s a good question, and one that I want to think about. I have every intent of writing in any genre that I wish. The two books I have published as I write these words are erotica. Specifically, they are BDSM psychological conditioning thrillers with elements involving unethical acts, criminal acts and plot themes that involve murder. Mixing all these elements is not easy, and I am sometimes disturbed by the things I am writing about. But, they’re thrilling and engaging. That’s what my current audience feedback says, in any case.

I see no reason that I shouldn’t be able to build an audience of erotica readers who will also be interested in self-help, modern fantasy, science fiction, horror, poetry collections and post-apocalyptic novels down the road. My friend and adviser thinks I might be limiting myself or hurting my personal brand if I’m not careful how I market. And, because I value the person and the advice I’m receiving, I’m mulling this over very carefully.

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What do you think? Once you like something by an author, how likely are you to try out a title in a completely different genre? Let me know your thoughts, either in a comment or using the contact form if that’s your preference. I love interacting with my readers, and however you arrived here, I’d like to thank you for your interest in my work.

Pen

Filed Under: Dear Reader Tagged With: BDSM, genrecide, love, multi genre author, murder, writing

What makes writing good

March 4, 2012 by Pen 1 Comment

You probably have at least a passing familiarity with Stephen King. Mister King is one of the better writers of the 20th and 21st centuries. The prolific author has penned more than 40 novels. He is often harshly treated by professional critics, and that is a sure sign that he is doing something right as an author. Stephen King has readers. He has readers because he doesn’t write for critics, he writes for normal people who want to read exciting stories.

In my mind, the best writers don’t give a shit about what the critics think. They write to please themselves. For some, doing so will also mean pleasing an audience. The writer who has good marketing people working for him or her will find that audience. Stephen King doesn’t stop to worry about what other people thinking of his writing. He just keeps doing it, year after year, page after page, novel after story. And his fans fucking love him.

They love him because he knows how to speak to them from the pages. His characters are believable. His plots keep the reader interested from beginning to end. His writing is simple, direct and easy to digest. Stephen King knows how to make words come alive. More importantly, he actually sits in front of a computer and puts the words out there for the universe to eat. He is a wordchef. You won’t find wordchef in the dictionary, dear reader, and I don’t care. Stephen King is a wordchef, and an inspiration to inspiring wordchefs everywhere.

Stephen King’s writing is good food because it is simple, digestible and readily available. There is enough of it to go around, and most people will never get tired of the taste. There are lots of other writers who taste different, and sometimes you will be in the mood for those writers. They come in every flavor and I firmly believe that readers and writers should sample a wide array of flavors when it comes to the words they eat. The prevalent flavor in this article, however, is Stephen King flavor. He wrote a book on the subject, which is appropriately called [easyazon-link asin=”B000FC0SIM” locale=”us”]On Writing[/easyazon-link]. Here are some worthwhile quotes from that man on writing (and what makes it good):

I believe the first draft of a book — even a long one — should take no more than three months…Any longer and — for me, at least — the story begins to take on an odd foreign feel, like a dispatch from the Romanian Department of Public Affairs, or something broadcast on high-band shortwave duiring a period of severe sunspot activity.
Write with the door closed, rewrite with the door open. Your stuff starts out being just for you, in other words, but then it goes out. Once you know what the story is and get it right — as right as you can, anyway — it belongs to anyone who wants to read it. Or criticize it.
Talent renders the whole idea of rehearsal meaningless; when you find something at which you are talented, you do it (whatever it is) until your fingers bleed or your eyes are ready to fall out of your head. Even when no one is listening (or reading, or watching), every outing is a bravura performance, because you as the creator are happy. Perhaps even ecstatic.
Description begins in the writer’s imagination, but should finish in the reader’s.
Now comes the big question: What are you going to write about? And the equally big answer: Anything you damn well want.
The most important things are the hardest to say. They are the things you get ashamed of, because words diminish them — words shrink things that seemed limitless when they were in your head to no more than living size when they’re brought out. But it’s more than that, isn’t it? The most important things lie too close to wherever your secret heart is buried, like landmarks to a treasure your enemies would love to steal away. And you may make revelations that cost you dearly only to have people look at you in a funny way, not understanding what you’ve said at all, or why you thought it was so important that you almost cried while you were saying it. That’s the worst, I think. When the secret stays locked within not for want of a teller but for want of an understanding ear.

What makes writing good? It has to be important. It has to be meaningful. It has to come from the heart. It has to have a point to make. Most of all, it has to flow. If you don’t know how to flow as a writer, then you will never make your point, and you’ll never find your audience.

Start everything at the beginning. Figure out why your story matters. Then make your case. Remind your dear readers of why they the jury agree with you. Ram that shit right down their throats if you have to. Use rich descriptions. Sprinkle in anecdotes that reinforce your case. Figure out the compelling stuff and tell everyone that shit. Wrap it up and poke your reader right in the eye with that sharp spear that is your point, again and again, until they will remember you and and your tale for the rest of however long they have to live. That’s what makes writing good.

Filed Under: Dear Reader Tagged With: Mister King, Stephen King, writing

1,000 words per day

February 29, 2012 by Pen

It may seem obvious to you that in order to be a successful author, one must actually write. I am dense. It took me 40 years to catch on to this simple truth. When I did, I realized that goals must be set. In my current existence, I work full-time for one of the many corporate entities that make modern life a complete drudgery. Therefore, my daily word count goal is modest; 1,000 words a day is what I demand from myself. I will write 1,000 words per day no matter what. I could have just shit my pants. I may be bleeding from my nose. A gang of midget ninjas may just have snuck in through air vents I didn’t know about, beaten the hell out of me, and stolen all my money. I still have to write 1,000 words per day.

The 1,000 words per day rule is critical. If I don’t follow it, then I never finish a project. Goals are critical, and every writer should have them. Even if you are not a writer, you should have goals. Some examples:

  1. Get laid once a week.
  2. Stay out of jail by avoiding trouble.
  3. Ignore all media coverage of Whitney Houston, and other self-destructive time wasters.
The point of having goals is to ensure that you get things done. People without goals end up watching a lot of Jerry Springer and some of them ending up eating a gun, or 1,000 gallons of ice cream. So then those people are either dead or rolling around the grocery store in a motorized cart, farting a lot and wishing things had turned out different.

Assuming that my first novel is going to be roughly 100K words long, it should take me 100 days to knock out the rough draft. Time to get back to it.

What about you, dear reader? Do you write? If so, what are your goals? How many words a day do you write? What rules keep you on track and focused?

 

Filed Under: Dear Reader Tagged With: Jerry Springer, output, rules, Whitney Houston, word count, writing

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